Remote & Deskside IT Support Specialist

Artech Information System LLC; Foster City (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading IT staffing company in Foster City is seeking a professional to provide Deskside Support and remote O365 assistance. Responsibilities include diagnosing, configuring, and installing applications on desktop PCs, as well as troubleshooting issues for hardware related to Windows and Apple operating systems. Ideal candidates should have experience with Microsoft Office Suite and be able to provide customer assistance at their location. This role is essential for maintaining efficient IT operations within the company.

Qualifications

• Ability to diagnose and configure applications on desktop PCs.
• Experience providing remote support for O365 on workstations.
• Basic knowledge of software support for personal computers.

Responsibilities

• Diagnose, configure, and install applications on PCs and monitors.
• Provide remote O365 support and basic Deskside Services.
• Assist customers with problem identification at their location.

Skills

Diagnosing and configuring desktop applications

Remote O365 support

Basic software troubleshooting

Deskside support

Familiarity with Windows and Apple OS

Knowledge of Microsoft Office Suite

Job description

A leading IT staffing company in Foster City is seeking a professional to provide Deskside Support and remote O365 assistance. Responsibilities include diagnosing, configuring, and installing applications on desktop PCs, as well as troubleshooting issues for hardware related to Windows and Apple operating systems. Ideal candidates should have experience with Microsoft Office Suite and be able to provide customer assistance at their location. This role is essential for maintaining efficient IT operations within the company.