Deskside Support Technician – Windows, O365 & Intune

Artech Information System LLC; Oakland (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading IT staffing company is seeking a Deskside Support Representative in Oakland, CA. The ideal candidate should have experience diagnosing and installing applications, providing remote O365 support, and managing desktops and monitors. Responsibilities include installing and configuring software and hardware, as well as providing customer assistance for troubleshooting issues. This position lasts for 12 months with the possibility of extension. Knowledge of Windows OS and Microsoft Office is required.

Qualifications

• Experience in diagnosing, configuring, and installing common applications.
• Ability to provide remote support for O365 and mobile devices.
• Experience with handling hardware and software issues.

Responsibilities

• Diagnose and install desktop PCs and monitors.
• Perform installations and changes based on provided scripts.
• Provide software support on PCs for users.

Skills

Diagnosing and configuring applications

Remote O365 support

Deskside Services

Microsoft Office Suite familiarity

Windows OS knowledge

Job description

A leading IT staffing company is seeking a Deskside Support Representative in Oakland, CA. The ideal candidate should have experience diagnosing and installing applications, providing remote O365 support, and managing desktops and monitors. Responsibilities include installing and configuring software and hardware, as well as providing customer assistance for troubleshooting issues. This position lasts for 12 months with the possibility of extension. Knowledge of Windows OS and Microsoft Office is required.