Deskside Support Specialist — Windows & O365 Expert

Artech Information System LLC; Orange (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

A leading IT staffing company in the United States seeks a Deskside Support Representative for their Distributed Client Services to assist clients in diagnosing and resolving hardware and software issues. This role requires the ability to install and configure desktop PCs, provide remote O365 support, and perform basic deskside services. Ideal candidates should have experience with Windows and Apple operating systems.

Qualifications

• Ability to diagnose, configure and install common applications.
• Experience providing remote support for O365.
• Familiarity with Windows and Apple operating systems.

Responsibilities

• Diagnose, configure, and install desktop PCs and monitors.
• Provide customer assistance with problem identification and resolution.
• Perform software support for low complexity problems.

Skills

Diagnosing and configuring applications

Remote support for O365

Deskside support

Familiarity with Microsoft Office Suite

Job description

A leading IT staffing company in the United States seeks a Deskside Support Representative for their Distributed Client Services to assist clients in diagnosing and resolving hardware and software issues. This role requires the ability to install and configure desktop PCs, provide remote O365 support, and perform basic deskside services. Ideal candidates should have experience with Windows and Apple operating systems.