Remote Desk-Based Account Manager II: Drive Growth

Lumen; Little Rock (AR); Remote; USD 51,000 - 67,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Employee wellbeing

Job summary

Lumen is seeking an Account Manager II, Desk Based, to drive new customer acquisition and revenue growth from a remote work setup in the United States. You will manage the full sales cycle, identify customer needs, and recommend solutions that deliver business value.

Join a fast-moving AI-focused organization where collaboration, urgency, and outcomes matter. You will mentor teammates, leverage Salesforce, and work across time zones to exceed quotas.

Qualifications

• Bachelor's degree or an equivalent combination of education and relevant experience.
• Four or more years of sales experience in technology, telecommunications, business services, or a related industry.
• Experience developing new business opportunities and managing customer relationships in a consultative sales environment.
• Demonstrated success in a desk-based, inside, or outside sales environment.
• Strong prospecting, relationship-building, presentation, negotiation, and closing skills.
• Ability to conduct effective virtual sales calls, web meetings, and customer presentations.
• Experience using Salesforce CRM to manage opportunities, forecasts, and customer interactions.
• Strong planning, organization, written and verbal communication skills, with the ability to manage multiple priorities and collaborate effectively.

Responsibilities

• Desk-based prospecting, selling and account management into assigned customers and meet monthly quotas.
• Deliver a strong value proposition during consultative and transactional selling approaches.
• Prospect and qualify through calls, emails, social media, and campaigns.
• Provide timely quotes and follow-up using company systems and tools.
• Prepare agendas for customer calls and identify opportunities from each sales call.
• Engage internal resources to deliver an exceptional customer experience.
• Leverage the sales ecosystem to drive high-impact opportunities.
• Move quickly through the sales cycle to closing and maintain accurate Salesforce notes.
• Forecast and report activity; update account plans as required.

Skills

Sales experience

Prospecting

Communication

Negotiation

Time management

Virtual selling

Account management

Team collaboration

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Lumen is seeking an Account Manager II, Desk Based, to drive new customer acquisition and revenue growth from a remote work setup in the United States. You will manage the full sales cycle, identify customer needs, and recommend solutions that deliver business value.

Join a fast-moving AI-focused organization where collaboration, urgency, and outcomes matter. You will mentor teammates, leverage Salesforce, and work across time zones to exceed quotas.