Remote Desk-Based Account Manager II - AI & Cloud

Lumen; Honolulu (HI); Remote; USD 53,000 - 71,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen is seeking an Account Manager II, Desk Based, to drive new customer acquisition and revenue growth in a remote work setup. You will manage the full sales cycle, deliver consultative value, and collaborate with internal teams to ensure an exceptional customer experience.

You will prospect, qualify, present, negotiate, and close opportunities while maintaining accurate Salesforce records and account plans. A strong track record in technology sales is preferred.

Qualifications

• Bachelor's degree or an equivalent combination of education and relevant experience.
• Four or more years of sales experience in technology, telecommunications, business services, or related industries.
• Experience developing new opportunities and managing customer relationships in consultative sales.
• Proven track record in desk-based, inside, or outside sales environments.
• Strong prospecting, relationship-building, presentation, negotiation and closing skills.
• Ability to conduct effective virtual sales calls and customer presentations.
• Experience using Salesforce or a comparable CRM platform to manage opportunities and forecasts.
• Excellent written and verbal communication with the ability to manage multiple priorities.

Responsibilities

• Desk-based prospecting, selling and account management into assigned customers to meet monthly quotas.
• Deliver a strong value proposition during consultative and transactional selling.
• Qualify prospects via calls, emails, social media, and campaigns.
• Provide quotes and follow-up in a timely manner using company tools.
• Prepare agendas for customer calls and lead effective meetings.
• Engage internal resources to provide an exceptional customer experience.
• Leverage the broader sales ecosystem to drive high-impact opportunities.
• Maintain momentum through the sales cycle and close deals.
• Keep Salesforce updated with stages and notes; build account plans as needed.
• Provide activity reports and forecast monthly sales volume.

Skills

Prospecting

Relationship building

Presentation

Negotiation

Closing

Virtual meetings

Communication

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Lumen is seeking an Account Manager II, Desk Based, to drive new customer acquisition and revenue growth in a remote work setup. You will manage the full sales cycle, deliver consultative value, and collaborate with internal teams to ensure an exceptional customer experience.

You will prospect, qualify, present, negotiate, and close opportunities while maintaining accurate Salesforce records and account plans. A strong track record in technology sales is preferred.