Remote Dental Partnerships & Recruitment Specialist

Delta Dental of Michigan; Lansing (MI); Remote; USD 55,000 - 75,000; Full time

Job summary

Delta Dental of Michigan, Ohio, and Indiana seeks a Professional Services Representative for a fully remote role. You will recruit dentists for Delta Dental programs, retain network participation, and resolve claims during visits to offices and industry events.

The role requires experience in customer service, sales or recruiting, plus dental terminology knowledge. Responsibilities include presenting programs at seminars, maintaining Salesforce records, and communicating product developments to

Qualifications

• Requires associate's degree or equivalent with coursework in public relations, communications, dental assisting, or dental hygiene.
• Two years' related work experience in customer service, sales or recruiting and one year in chair-side assisting.

Responsibilities

• Recruit participating dentists for various Delta Dental programs.
• Recruit and retain dentists in Delta Dental networks and log all contacts in Salesforce.
• Visit dentists to explain programs and procedures and resolve claims processing issues.
• Obtain competitor information and analyze data to support recruitment and determine needs.
• Represent the company at regional and national dental meetings, student clinics, and community events to build relationships.
• Develop and conduct presentations such as dental office seminars and dental school/colleges meetings.
• Stay updated on all products and promote new programs to increase participation.

Skills

Customer service

Sales

Recruiting

Dental terminology

Dental procedures

Dental insurance products

Word processing

Spreadsheets

Education

Associate's degree or equivalent

Tools

Salesforce

Job description

Delta Dental of Michigan, Ohio, and Indiana seeks a Professional Services Representative for a fully remote role. You will recruit dentists for Delta Dental programs, retain network participation, and resolve claims during visits to offices and industry events.

The role requires experience in customer service, sales or recruiting, plus dental terminology knowledge. Responsibilities include presenting programs at seminars, maintaining Salesforce records, and communicating product developments to