Remote Dental Network Recruitment Specialist

Delta Dental of Michigan; Lansing (MI); Remote; USD 45,000 - 75,000; Full time

Job summary

Delta Dental of Michigan is seeking a Professional Services Representative to recruit and retain dentists within Delta Dental networks. The role involves visiting dentists to resolve claims issues, presenting programs, and representing the company at meetings and community events.

Qualified candidates will have an associate's degree with relevant coursework, two years of customer-facing experience, and excellent communication skills.

Qualifications

• Requires an associate's degree with related coursework and two years' customer service, sales, or recruiting experience plus one year chair-side assisting.
• Advanced knowledge of dental claims adjudication, terminology, procedures, and insurance products.
• Excellent verbal and written communication; able to use independent judgment.

Responsibilities

• Recruits and retains dentists in Delta Dental networks and logs contacts in Salesforce.
• Visits dentists to resolve claims processing problems and explain programs.
• Obtains competitor data and analyzes reports to inform recruitment needs.
• Represents the company at regional/national meetings and community events.
• Develops and conducts dental office seminars and presentations for dental schools and societies.
• Keeps users updated on products and promotes new programs.

Skills

Presentation skills

Verbal communication

Written communication

Problem solving

Independent judgment

Education

Associate's degree in public relations/communications/dental

Tools

Salesforce

Microsoft Word

Microsoft Excel

Job description

Delta Dental of Michigan is seeking a Professional Services Representative to recruit and retain dentists within Delta Dental networks. The role involves visiting dentists to resolve claims issues, presenting programs, and representing the company at meetings and community events.

Qualified candidates will have an associate's degree with relevant coursework, two years of customer-facing experience, and excellent communication skills.