Remote Dealer Onboarding & Partner Enablement Specialist

RouteOne; Phoenix (AZ); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) match

Flexible spending accounts

Paid time off

Paid holidays

Tuition reimbursement

Job summary

RouteOne is seeking an Onboarding Specialist to drive dealer and Integrated Partner engagement, coordinating onboarding, activation of services, and system training across a national dealer market.

The role supports multiple Integrated Partners and requires building strong relationships, ensuring exceptional customer experiences, and maintaining accurate records. A bachelor’s degree and 0–2 years of experience are preferred, with Salesforce/Jira knowledge a plus.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• Proficient in Microsoft Office products including Word, PowerPoint, Excel, Outlook, Teams, Visio.

Responsibilities

• Lead the Dealer Onboarding Experience by coordinating onboarding with internal teams and partners to ensure an exceptional customer experience.
• Contact automotive dealerships nationwide to configure RouteOne functionality based on Partner requirements.
• Develop launch reports and monitor activities; escalate blockers to dealer sales teams and Partners.
• Support administrative tasks related to field activities, such as onboarding-related troubleshooting and issue resolution.
• Build relationships and maintain customer satisfaction by addressing needs and following through on commitments.

Skills

Microsoft Office

Communication skills

Presentation skills

Education

Bachelor’s degree

Tools

Salesforce

Jira

Job description

RouteOne is seeking an Onboarding Specialist to drive dealer and Integrated Partner engagement, coordinating onboarding, activation of services, and system training across a national dealer market.

The role supports multiple Integrated Partners and requires building strong relationships, ensuring exceptional customer experiences, and maintaining accurate records. A bachelor’s degree and 0–2 years of experience are preferred, with Salesforce/Jira knowledge a plus.