Remote Data Operations Specialist – Fundraising Integrations

Thetrevorproject; United States; On-site; USD 41,328 - 42,705; Full time

Benefits offered by this job

Health coverage

Mental health resources

403(b) retirement plan

Paid time off

Remote work reimbursement

Job summary

The Trevor Project is seeking a Data Operations Associate to support donor systems and revenue channels. The role focuses on the health, integrity, and flow of fundraising data, maintaining data synchronization processes, developing reporting, and managing third‑party integrations essential for revenue operations.

Based in the United States, this remote, full‑time position reports to the Donor Systems Manager and plays a key role in informing fundraising strategy and donor relations with

Qualifications

• Proficiency in administration and data management of a major CRM platform (e.g., Salesforce NPSP, Raiser’s Edge, Dynamics).
• Experience with data querying languages or tools (SQL, SOQL, or advanced Excel/Google Sheets functions) for data extraction and manipulation.
• Experience with data integration or ETL tools (e.g., Mulesoft, Zapier, Informatica) to connect disparate systems.
• Spoken and written English.
• Demonstrated successful planning and problem‑solving skills, including multitasking and working well within tight timelines.

Responsibilities

• Manage and execute data syncs and ETL processes between the primary CRM (e.g., Salesforce) and various third‑party revenue channels, ensuring data consistency and accuracy.
• Develop, maintain, and execute reports and data extracts to support finance, development, and marketing teams for reconciliation, campaign analysis, and list generation.
• Be the main point of contact for data requests from the advancement team and channel leaders.
• Provide first‑line technical troubleshooting and resolution for data integrity issues, system errors, and integration failures across donor systems.
• Handle duplicate merges, regular data updates, and answer basic system questions.
• Configure efficient ways to batch data into Salesforce when integration is not possible or to disaggregate third‑party data flows.
• Administer and configure donor‑facing technology platforms and internal CRM settings (e.g., user profiles, custom objects, validation rules) in partnership with the development and technology teams.
• Work closely with revenue teams and marketing and content on all systems support.
• Maintain comprehensive documentation of all data flows, system integrations, reporting processes, and data quality standards.
• Work, communicate, and collaborate effectively with others.
• Demonstrate attention to detail and accuracy in all work.
• Demonstrate a commitment to fostering and maintaining an environment of belonging.

Skills

CRM administration

SQL / SOQL

ETL tools

Tools

Salesforce NPSP

Raiser’s Edge

Dynamics

Job description

The Trevor Project is seeking a Data Operations Associate to support donor systems and revenue channels. The role focuses on the health, integrity, and flow of fundraising data, maintaining data synchronization processes, developing reporting, and managing third‑party integrations essential for revenue operations.

Based in the United States, this remote, full‑time position reports to the Donor Systems Manager and plays a key role in informing fundraising strategy and donor relations with