Development Operations Lead – Fundraising & Engagement

American Cancer Society, Inc.; Alaska; Hybrid; USD 31,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/retirement benefits

Wellness programs

Professional development programs

Job summary

American Cancer Society, Inc. is seeking an experienced fundraising operations support role to optimize workflows, manage donor data, and aid revenue-boosting initiatives. The position emphasizes customer service, cross-team coordination, and adherence to internal controls.

The role requires strong organizational skills and proficiency with Microsoft Office and CRM platforms, with potential for remote coverage during peak periods. Travel is limited to area meetings if needed.

Qualifications

• Associate degree preferred or relevant work experience.
• Experience in fundraising operations or administrative support.
• Strong customer service and data handling abilities.

Responsibilities

• Manage operational systems and workflows to support revenue growth and efficiency.
• Handle financial/admin tasks including donations, expenses, and policy-aligned work.
• Maintain CRM data and generate reports to inform decisions.

Skills

Customer service

Cross-team collaboration

Problem solving

Organizational skills

Communication

Policy interpretation

Microsoft Office

Salesforce/CRM

Education

Associate degree

Tools

Microsoft Teams

Reporting tools

Procurement tools

Contract tools

Auction/Event tools

Job description

American Cancer Society, Inc. is seeking an experienced fundraising operations support role to optimize workflows, manage donor data, and aid revenue-boosting initiatives. The position emphasizes customer service, cross-team coordination, and adherence to internal controls.

The role requires strong organizational skills and proficiency with Microsoft Office and CRM platforms, with potential for remote coverage during peak periods. Travel is limited to area meetings if needed.