Remote Data Excellence Lead - GTM Ops & QA

Stripe; San Francisco (CA); Hybrid; USD 183,000 - 275,000; Full time

Benefits offered by this job

Equity

401(k) plan

Medical, dental, and vision benefits

Job summary

Stripe is seeking a senior Sales Operations leader to build and guide a team of full-time and outsourced specialists focused on customer data and GTM processes. You will partner with GTM leadership to identify data gaps and formalize processes, policies, and workflows to close them.

The role requires strategic thinking, stakeholder collaboration, and hands-on leadership to scale data quality initiatives. Hybrid work and strong data tooling experience are preferred.

Qualifications

• 7+ years of experience in sales strategy and operations in a high-growth technology environment, or operational experience in management consulting.
• Ability to take ownership of problems, investigate root causes, and ensure execution.
• Ability to work across multiple stakeholder groups and elevate issues to leadership when appropriate.
• Hands-on mentality and willingness to contribute as an individual contributor while leading a team.
• Strong analytical skills and a structured approach to solving complex business problems.
• Adaptability and flexibility in a fast-paced, often ambiguous, environment.

Responsibilities

• Apply systems thinking and continuous improvement to the mechanisms owned by the team.
• Develop a data quality roadmap to address customer data challenges.
• Align on priorities with leadership, Data Engineering, and Systems teams.
• Influence the implementation and adoption of systems and tools by working closely with internal systems teams.
• Create an outsourcing strategy for ongoing data cleanup.
• Manage contractors as part of the outsourcing strategy to scale data quality initiatives, reporting, processes, and analytics.
• Define and measure success metrics.
• Develop dashboards that highlight progress against the identified metrics.
• Communicate progress to Stripe leadership and engage leaders to help influence decisions and remove blockers.

Skills

Sales strategy

Operations leadership

Data analysis

Stakeholder management

Team leadership

Tools

SQL

BI tools

Job description

Stripe is seeking a senior Sales Operations leader to build and guide a team of full-time and outsourced specialists focused on customer data and GTM processes. You will partner with GTM leadership to identify data gaps and formalize processes, policies, and workflows to close them.

The role requires strategic thinking, stakeholder collaboration, and hands-on leadership to scale data quality initiatives. Hybrid work and strong data tooling experience are preferred.