Remote Data Center Technician I (Entry-Level)

Ericsson; El Paso (TX); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Ericsson is seeking an Associate Data Center Technician to support installation, operation, and maintenance in hyperscale and enterprise data centers. This entry‑level role builds hands‑on skills in staging, rack prep, cabling, labeling, inventory, and documentation.

You will learn alongside senior colleagues, perform MACD tasks, and gain exposure to data center infrastructure, with a path toward greater responsibilities in a collaborative team.

Qualifications

• High school diploma, technical certification, vocational training, or equivalent experience preferred.
• Basic understanding of computer hardware, telecommunications equipment, networking, or data center infrastructure.
• Familiarity with copper and fiber cabling concepts is an asset.
• Ability to safely use basic hand tools and follow detailed work instructions.
• Strong attention to detail and ability to accurately complete documentation and data entry tasks.
• Strong collaboration and communication skills with a genuine willingness to learn.
• Ability to identify issues and promptly seek guidance when questions or concerns arise.
• Demonstrated commitment to safety, quality, and continuous learning.
• Prior exposure to data centers, telecommunications, field services, or technical training programs is beneficial but not required.
• Ability to work in a physically active environment involving lifting, standing, working at heights, and moving equipment up to 50 lbs.

Responsibilities

• Receive, unpack, and stage equipment, consumables, and cabling in designated areas.
• Perform basic inventory checks against packing lists and update inventory tracking systems.
• Assist with rack positioning, leveling, and physical preparation under the guidance of senior team members.
• Install rack accessories such as cable managers, blanking panels, and pre-configured power distribution units (PDUs).
• Support rack‑and‑stack activities by lifting, aligning, and securing equipment per documented procedures.
• Perform basic copper and fiber patching using predefined port maps and installation instructions.
• Route and dress cabling in accordance with quality and data center standards.
• Apply labels to racks, ports, and cabling according to established naming conventions and color‑coding standards.
• Capture equipment serial numbers, rack locations, photographs, and installation records using standard templates.
• Execute low‑risk moves, adds, changes, and disconnects (MACD activities) under the direction of senior team members.
• Perform routine visual inspections of equipment, cabling, alarms, and work areas, escalating issues as needed.
• Follow established methods of procedure (MOPs), safety requirements, and quality standards at all times.

Skills

Basic hardware knowledge

Networking basics

Data center infra

Documentation accuracy

Safety mindset

Team collaboration

Troubleshooting mindset

Willingness to learn

Physical stamina

Education

High school diploma or equivalent

Technical certification or vocational training

Job description

Ericsson is seeking an Associate Data Center Technician to support installation, operation, and maintenance in hyperscale and enterprise data centers. This entry‑level role builds hands‑on skills in staging, rack prep, cabling, labeling, inventory, and documentation.

You will learn alongside senior colleagues, perform MACD tasks, and gain exposure to data center infrastructure, with a path toward greater responsibilities in a collaborative team.