Remote Data Center Optical Engineer

Ericsson; Sharonville (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Ericsson Inc. in Ohio is seeking a Data Center Optical Engineer to lead installation, maintenance, and operation of optical transport in customer data centers.

You will act as the liaison between customers and Ericsson’s vendors, ensuring high-quality execution across installations, migrations, remediation, and remote hands services. The role requires hands-on fiber cabling experience, optical testing, and the ability to travel up to 50% to non-home market sites.

Qualifications

• 3–15 years of data center operations experience with direct customer interaction.
• Hands-on experience with fiber optic cabling (single-mode and multi-mode), LC connectors.
• Experience performing optical testing and transport troubleshooting.
• Strong written and spoken English; ability to communicate with customers.
• Ability to travel to non-home market sites up to 50% of the time.
• Commitment to safety standards and quality practices.

Responsibilities

• Audit daily work at customer data centers and provide feedback to technicians.
• Interface with customers via ticketing tools and in person; provide clear reports.
• Assist with fiber install, decommissioning, break/fix, migrations.
• Read MoPs, engineering docs, vendor docs, and network diagrams to execute tasks.
• Oversee port connections and cable management from cut sheets.

Skills

Team lead experience

English communication

Organizational & documentation skills

Data center ops experience

Fiber optic cabling

Optical testing & transport

Safety & QA practices

Customer interaction

Tools

Optical Power Meters

Stabilized Light Sources

VFLs

OTDRs

Job description

Ericsson Inc. in Ohio is seeking a Data Center Optical Engineer to lead installation, maintenance, and operation of optical transport in customer data centers.

You will act as the liaison between customers and Ericsson’s vendors, ensuring high-quality execution across installations, migrations, remediation, and remote hands services. The role requires hands-on fiber cabling experience, optical testing, and the ability to travel up to 50% to non-home market sites.