Remote Data Center Field Services Manager

ABB; Rhode Island; Remote; USD 119,000 - 190,000; Full time

Benefits offered by this job

Health benefits

401k with company contributions

Paid holidays

Employee discount program

Job summary

ABB is seeking a leader to run day-to-day Data Center Services Center of Excellence activities in the United States. You will champion service delivery across field operations, develop surge capabilities, and ensure safety and compliance, while aligning with ABB’s global objectives.

Role requires leadership, project management, and strong collaboration across teams. Remote within the U.S. with preference for Western/Mountain Time Zones, supporting ABB’s ELsE Center of Excellence.

Qualifications

• Bachelor’s or commensurate experience in engineering or business.
• Knowledge of Data Center start-up and commissioning strategies and field service development.
• Proficiency with MS Project, Google Suite, SAP and project issue resolution tools.

Responsibilities

• Oversee day-to-day service activities for Data Center Services Center of Excellence.
• Lead surge team development, onboarding, training, and timesheet validation.
• Ensure on-time, safe, and compliant field service delivery.
• Develop and implement field service strategies aligned with global objectives.
• Drive continuous improvement and KPI-based performance management.
• Collaborate across ABB teams to support project execution.

Skills

Leadership

Data Center Ops

Project Management

Travel Ready

Team Development

Education

Bachelor's degree in Engineering or Business

Tools

MS Project

Google Workspace

SAP

Procore

BIM

Job description

ABB is seeking a leader to run day-to-day Data Center Services Center of Excellence activities in the United States. You will champion service delivery across field operations, develop surge capabilities, and ensure safety and compliance, while aligning with ABB’s global objectives.

Role requires leadership, project management, and strong collaboration across teams. Remote within the U.S. with preference for Western/Mountain Time Zones, supporting ABB’s ELsE Center of Excellence.