Remote Danish-Speaking Customer Advocate — Tech & Electronics

Employers from Greece

United States

Remote

USD 45,000 - 63,000

Full time

2 days ago
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Benefits offered by this job

Private Health Insurance
Training & Development
Performance Bonus
Two Extra Salaries Per Year
Fully Paid Relocation Package ( flight
Free Greek Lessons

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Danish-speaking Customer Service Representative for a renowned consumer electronics brand. This remote role is based in Greece and ideal for individuals passionate about technology and delivering exceptional customer support to Danish-speaking clients.

Responsibilities include assisting customers across channels, troubleshooting, processing orders, and guiding buyers through the process.

Qualifications

  • Fluency in Danish and English, both written and spoken.
  • Experience in customer service, preferably in consumer electronics or technology.
  • Excellent communication skills focused on customer satisfaction.
  • Strong problem-solving abilities and ability to work remotely.

Responsibilities

  • Provide outstanding customer service to Danish-speaking clients via phone, email, and live chat.
  • Assist customers with inquiries about products, troubleshooting issues, and processing orders.
  • Guide customers through the buying process for a seamless experience.
  • Handle complaints professionally and work toward resolutions.
  • Maintain knowledge of product features, specifications, and services to provide accurate information.
  • Document all customer interactions to aid service improvements.
  • Collaborate with internal teams to resolve complex issues.

Skills

Danish language
English language
Customer service experience
Tech industry knowledge
Communication skills
Remote work capability
Problem solving
CRM software familiarity
Attention to detail
Interest in electronics

Tools

CRM software
Live chat tools
Email handling

Job description

Patrique Mercier Recruitment By Nellie is seeking a Danish-speaking Customer Service Representative for a renowned consumer electronics brand. This remote role is based in Greece and ideal for individuals passionate about technology and delivering exceptional customer support to Danish-speaking clients.

Responsibilities include assisting customers across channels, troubleshooting, processing orders, and guiding buyers through the process.

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