Remote Danish Customer Support Specialist | Relocation

Employers from Greece; United States; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year Fully Paid

Fully Paid Relocation Package ( flight

Free Greek Lessons, discounts andother

Job summary

Patrique Mercier Recruitment FR is seeking a Danish-speaking Customer Service Representative for a leading food delivery platform. This remote role is based in Greece, offering the chance to support Danish-speaking users with orders, inquiries, and delivery concerns.

You will handle inquiries via phone, email, and chat, assist with order placements, changes, and cancellations, and work to ensure customer satisfaction while staying updated on promotions and platform features.

Qualifications

• Fluency in Danish and English, both written and spoken.
• Experience in customer service, preferably in food or tech sectors.
• Proficient use of CRM software and MS Office.
• Excellent written and verbal communication and interpersonal skills.

Responsibilities

• Provide outstanding customer support to Danish-speaking customers via phone, email, and chat.
• Assist customers with orders, changes, cancellations, and delivery issues.
• Handle complaints professionally to ensure satisfaction.
• Collaborate with partners and delivery teams to resolve problems.
• Stay informed about promotions and features to give accurate information.
• Document interactions and contribute to service improvements.
• Foster positive relationships to encourage loyalty and repeat business.

Skills

Danish fluency

English fluency

Customer service experience

Strong communication

Microsoft Office proficiency

Attention to detail

Tools

CRM software

Microsoft Office

Job description

Patrique Mercier Recruitment FR is seeking a Danish-speaking Customer Service Representative for a leading food delivery platform. This remote role is based in Greece, offering the chance to support Danish-speaking users with orders, inquiries, and delivery concerns.

You will handle inquiries via phone, email, and chat, assist with order placements, changes, and cancellations, and work to ensure customer satisfaction while staying updated on promotions and platform features.