Remote Customs Documentation Specialist

FedEx Logistics; Oakland (CA); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx Logistics in Oakland, CA seeks a Documentation Coordinator to manage U.S. Customs entry paperwork for import shipments. You will coordinate required documentation, perform data entry, and ensure compliance with government regulations while delivering impeccable customer service.

The role requires strong communication, organization, and the ability to work with multiple systems. Supported by paid training, you will handle brokerage shipments, possible remote filings, and collaborate with

Qualifications

• HS Diploma or GED required. No industry experience required.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers.
• Process agency brokerage shipments.
• May handle remote filings.
• Ensure all government and organizational policies are followed.
• Performs other duties as assigned. Paid Training Provided.

Skills

Customer service

Data entry

Communication skills

Organizational skills

Interpersonal skills

Problem solving

Independent work

Education

HS Diploma or GED

Tools

Office software

Job description

FedEx Logistics in Oakland, CA seeks a Documentation Coordinator to manage U.S. Customs entry paperwork for import shipments. You will coordinate required documentation, perform data entry, and ensure compliance with government regulations while delivering impeccable customer service.

The role requires strong communication, organization, and the ability to work with multiple systems. Supported by paid training, you will handle brokerage shipments, possible remote filings, and collaborate with