Remote Customs Documentation Specialist

FedEx; Anchorage (AK); Hybrid; USD 26,000 - 27,000; Full time

Job summary

FedEx Logistics in Anchorage, AK is seeking a documentation coordinator to manage customs entry paperwork for import shipments. You will coordinate data, ensure accuracy across databases and SOPs, and provide responsive customer service to importers.

The role requires HS diploma, at least 6 months experience, and ability to work across multiple systems, Outlook, and MS Office. Some days may be remote; mix of office and home depending on policy; strong communication and organization are essential.

Qualifications

• HS Diploma or GED required.
• No industry experience required; minimum of 6 months experience preferred.
• Data entry/keyboard experience required; working knowledge of MS Office and Outlook.

Responsibilities

• Coordinate documentation for US Customs and other agencies for entry of goods.
• Provide impeccable customer service to importers.
• Data entry and processing of import-related documentation for submission to US Customs.
• Maintain and keep current shipment documentation in compliance with record-keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work with internal staff, carriers, brokers, and government agencies to ensure high service levels.
• Process agency brokerage shipments and may handle remote filings.
• Follow all policies; perform other duties as assigned.
• Paid training provided.

Skills

Data entry

Customer service

Communication

Organization

Problem solving

Education

HS Diploma or GED

Tools

MS Office

Outlook

Job description

FedEx Logistics in Anchorage, AK is seeking a documentation coordinator to manage customs entry paperwork for import shipments. You will coordinate data, ensure accuracy across databases and SOPs, and provide responsive customer service to importers.

The role requires HS diploma, at least 6 months experience, and ability to work across multiple systems, Outlook, and MS Office. Some days may be remote; mix of office and home depending on policy; strong communication and organization are essential.