Customs Trade Coordinator: Documentation & Compliance

FedEx Logistics; Memphis (TN); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Paid training

Job summary

FedEx Logistics is seeking a detail-oriented documents coordinator to manage entry paperwork for US customs on behalf of importers. You will coordinate with internal teams and customers, ensuring accuracy and timely filing while maintaining compliance.

The role emphasizes impeccable customer service, data entry, and knowledge of government agency requirements. On-site shift and comprehensive paid training are included.

Qualifications

• HS Diploma or GED is required.
• No industry experience required.
• Minimum of 6 months work experience preferred.
• Excellent communication skills, verbal and written.
• Ability to work independently with minimal supervision.
• High-volume, time-sensitive work experience is a plus.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet, or customs.
• Data entry and processing of various import-related documentation for submission to US Customs.
• Maintain and keep current all shipment documentation in compliance with record-keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with internal staff, departments, other FedEx operations, and customers to deliver high level of service.
• Process agency brokerage shipments.
• May handle remote filings.
• Ensure all government and organizational policies are followed.
• Performs other duties as assigned.
• Paid Training Provided.

Skills

Excellent communication

Organizational skills

Interpersonal skills

Problem solving

Education

HS Diploma or GED

Job description

FedEx Logistics is seeking a detail-oriented documents coordinator to manage entry paperwork for US customs on behalf of importers. You will coordinate with internal teams and customers, ensuring accuracy and timely filing while maintaining compliance.

The role emphasizes impeccable customer service, data entry, and knowledge of government agency requirements. On-site shift and comprehensive paid training are included.