Customs & Trade Compliance Coordinator

FedEx Corporation; Memphis (TN); Hybrid; USD 29,000 - 32,000; Full time

Job summary

FedEx Logistics, Inc. is seeking an import documentation coordinator to manage US Customs/Government Agency filings and ensure accurate classification for customs release. You will provide excellent customer service and handle data entry across multiple systems to support timely shipments.

This role requires HS Diploma or GED, with at least 6 months of work experience preferred. The position is role-variable remote, with some in-office work depending on policy, and offers paid training.

Qualifications

• HS Diploma or GED required; no industry experience required.
• Minimum of 6 months work experience preferred.
• Data entry/keyboard experience required; MS Office and Outlook experience using multiple screens/windows.
• Excellent communication skills, verbal and written; strong organizational and interpersonal skills.
• Ability to work independently with minimal supervision and handle high-volume, time-sensitive work.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from databases, SOPs, tariff books, internet or customs.
• Data entry and processing of various import-related documentation for submission to US Customs; may handle all PGA's.
• Maintain and keep current all shipment documentation in compliance with record-keeping requirements.
• Adhere to all international importing/exporting regulations.
• Work closely with internal staff, departments, fedex operations, and customers to deliver high level of service.
• Process agency brokerage shipments; may handle remote filings.
• Ensure all government and organizational policies are followed.
• Perform other duties as assigned; paid training provided.

Skills

Data entry

Excellent communication

Organizational skills

Inter-personal skills

Problem solving

Time management

Independent work

Education

HS Diploma or GED

Tools

MS Office

Outlook

SharePoint

Word

Excel

PowerPoint

MS Teams

Job description

FedEx Logistics, Inc. is seeking an import documentation coordinator to manage US Customs/Government Agency filings and ensure accurate classification for customs release. You will provide excellent customer service and handle data entry across multiple systems to support timely shipments.

This role requires HS Diploma or GED, with at least 6 months of work experience preferred. The position is role-variable remote, with some in-office work depending on policy, and offers paid training.