Remote Customs Compliance Growth Account Manager

Magaya Corporation; Seattle (WA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Remote work

Paid time off

Sick leave

Holidays

Medical plan

Critical illness policy

401(k) plan

Job summary

Magaya Corporation seeks an Account Manager to drive revenue growth and retention for an established customer portfolio in the customs compliance space. You will identify cross-sell, upsell, and renewal opportunities while coordinating with Support, Professional Services, Implementation, and other internal teams.

The role requires 2–3 years of B2B sales/account management experience, a Bachelor's degree, and the ability to travel domestically and internationally (approximately 35%).

Qualifications

• Education: Bachelor's degree or equivalent experience.
• 2–3 years of B2B sales/account management experience.
• Experience carrying and achieving a revenue quota.
• Ability to demonstrate software/features and link to business outcomes.
• Knowledge of import/export regulations.

Responsibilities

• Own an assigned portfolio of existing customers and develop strategies to grow recurring revenue.
• Meet or exceed sales quota through renewals, cross-sell, upsell, and product adoption.
• Identify whitespace and expansion opportunities in customers' operations and tech needs.
• Maintain a healthy pipeline and provide accurate revenue forecasts.
• Lead customer meetings, business reviews, and product discussions.
• Coordinate with internal teams during escalations while owning the relationship.
• Lead pricing discussions, contract negotiations, and close opportunities.
• Manage customer expectations and monitor risks and requirements.
• Coordinate with Support, Professional Services, Implementation, Product, Finance, and Accounting.
• Set clear expectations regarding processes and commitments.
• Advocate for customers while balancing company policies and commercial goals.
• Handle inquiries and drive solutions with cross-functional teams.
• Maintain accurate CRM data and revenue-related information.
• Represent the company at meetings and industry events.

Skills

B2B Sales

Account Management

Quota Accountability

Commercial Skills

Presentation Skills

Regulatory Knowledge

CRM

Education

Bachelor's degree

Tools

Salesforce

Job description

Magaya Corporation seeks an Account Manager to drive revenue growth and retention for an established customer portfolio in the customs compliance space. You will identify cross-sell, upsell, and renewal opportunities while coordinating with Support, Professional Services, Implementation, and other internal teams.

The role requires 2–3 years of B2B sales/account management experience, a Bachelor's degree, and the ability to travel domestically and internationally (approximately 35%).