Remote Customer Support Specialist — Work From Home + Benefits

OneTouch Direct, LLC; United States; À distance; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Training & Development

Work From Home

Résumé du poste

OneTouch Direct, LLC is seeking a Remote Customer Service Representative to join our nationwide team. You will handle inquiries via phone, email, or chat, troubleshoot issues, process orders, and escalate when needed.

This full-time, work-from-home role requires a high school diploma or equivalent, 1–2 years of customer service experience, strong communication, and the ability to work independently in a quiet home office.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of customer service experience preferred.
• Excellent communication skills, both verbal and written.

Responsabilités

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Assist customers with troubleshooting issues and provide accurate solutions.
• Process orders, amendments, and returns efficiently.
• Escalate unresolved issues to senior staff when necessary.
• Provide feedback to improve customer service processes.
• Previous experience in a call center or remote support role is a plus.

Connaissances

Remote work

Customer service experience

Communication skills

Problem solving

Time management

Independent work

Formation

High school diploma or equivalent

Description du poste

OneTouch Direct, LLC is seeking a Remote Customer Service Representative to join our nationwide team. You will handle inquiries via phone, email, or chat, troubleshoot issues, process orders, and escalate when needed.

This full-time, work-from-home role requires a high school diploma or equivalent, 1–2 years of customer service experience, strong communication, and the ability to work independently in a quiet home office.