Remote Customer Support Specialist (SaaS & AI)
Eduitalent Co.
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Job summary
Eduitalent Co. is seeking a Customer Support Executive (Female) for remote work with our US-based MNC client. You will answer incoming calls from US customers, understand queries and provide solutions while maintaining professional communication.
The role requires handling complaints, service requests and follow-ups, and updating customer details in CRM systems. Experience with SaaS and AI domains is a plus, and the position offers flexible work from home arrangements.
Responsibilities
- Answer incoming calls from US customers.
- Understand customer queries and provide appropriate solutions.
- Handle complaints, service requests, and follow-ups.
- Update customer details in CRM or other systems.
- Maintain professional communication.
Job description
Eduitalent Co. is seeking a Customer Support Executive (Female) for remote work with our US-based MNC client. You will answer incoming calls from US customers, understand queries and provide solutions while maintaining professional communication.
The role requires handling complaints, service requests and follow-ups, and updating customer details in CRM systems. Experience with SaaS and AI domains is a plus, and the position offers flexible work from home arrangements.
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