Remote Customer Support Specialist (US) - Flexible Hours

Talentify; Dallas (TX); Remote; USD 23,000 - 32,000; Full time

Benefits offered by this job

Fully remote

Job summary

Talentify is seeking a Customer Support Specialist to ensure our clients’ customers receive top-notch help. You’ll respond to inquiries via phone, email, and chat, provide fast, friendly assistance, and troubleshoot issues to reach optimal solutions.

This fully remote role requires a US location, fluent English, a reliable internet connection, and the ability to work independently from a home office. Prior customer support experience is a plus; you’ll keep detailed records and stay up to date on

Qualifications

• Remote-friendly role with home-office setup required.
• Must be fluent in English (written and spoken).
• Reliable internet and a computer are required.
• Ability to work independently with minimal supervision.
• Previous customer support experience is a plus.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide fast, friendly, and professional assistance.
• Troubleshoot product and service issues to find solutions.
• Maintain detailed records of customer interactions.
• Stay up to date on client products, services, and policies.
• Collaborate with teammates and share feedback to improve the customer experience.

Skills

Customer-first attitude

Independent worker

Excellent written and verbal comms

Job description

Talentify is seeking a Customer Support Specialist to ensure our clients’ customers receive top-notch help. You’ll respond to inquiries via phone, email, and chat, provide fast, friendly assistance, and troubleshoot issues to reach optimal solutions.

This fully remote role requires a US location, fluent English, a reliable internet connection, and the ability to work independently from a home office. Prior customer support experience is a plus; you’ll keep detailed records and stay up to date on