Remote Customer Support Specialist - Paid Training

Transworld Systems Inc.; United States; Remote; USD 19,000 - 27,000; Full time

Benefits offered by this job

Remote work

Paid training

Team environment

Growth opportunities

Medical, dental, and vision

401k with employer matching

Paid time off

Paid holidays

Job summary

Transworld Systems Inc. is seeking a Remote Customer Service Representative to support clients from home. You must reside in New York state and operate within EST hours, with an initial training period and a compensation rate of $16.50 per hour.

The role emphasizes accurate account handling, clear communication, and adherence to state and federal regulations. You will work standard hours with occasional extended coverage and participate in a comprehensive benefits package.

Qualifications

• Detail-oriented with ability to organize and prioritize work and meet deadlines.
• Effective communication with outside parties is required.
• Strong shift attendance is essential.
• Proficiency with Microsoft Office applications.

Responsibilities

• Assist customers with billing inquiries and account concerns.
• Document and input accurate account information into client systems.
• Provide clear explanations of account status to customers.
• Adhere to state and federal regulations pertaining to duties.
• Assist customers with delinquent accounts per state guidelines.
• Use strong communication skills to meet client and customer goals.

Skills

Detail-oriented

Organizational skills

Communication skills

Attendance reliability

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Transworld Systems Inc. is seeking a Remote Customer Service Representative to support clients from home. You must reside in New York state and operate within EST hours, with an initial training period and a compensation rate of $16.50 per hour.

The role emphasizes accurate account handling, clear communication, and adherence to state and federal regulations. You will work standard hours with occasional extended coverage and participate in a comprehensive benefits package.