Remote Billing & Customer Care Specialist

Transworld Systems Inc.; Town of Arcadia (NY); Remote; USD 19,000 - 27,000; Full time

Benefits offered by this job

Work from home

Paid training

Team-oriented work environment

Growth opportunity

Comprehensive benefits package: 401k,

Job summary

Transworld Systems Inc. is offering a remote customer service role based in New York. After you apply, you will receive an email with instructions to complete a series of Harver assessments, which are required for prompt consideration as the initial screening in our employment process. This is a remote/work-from-home position and you must reside in New York state.

Compensation is $16.50 per hour with paid training starting Monday, November 30, 2026. Training hours are 8:00 a.m. to 4:30 p.m.

Qualifications

• Detail oriented with strong organizational and prioritization skills.
• Effective communication with customers and outside parties.
• Excellent shift attendance and professionalism.
• Proficient with Microsoft Office and ability to learn software.

Responsibilities

• Assist customers with billing inquiries/concerns
• Ensure all account information is accurately documented in client system
• Provide detailed explanations of account status and inquiries to customers
• Adhere to State and Federal regulations pertaining to duties
• Assist customers with delinquent accounts according to state guidelines
• Utilize exceptional communication skills to fulfill client and customer goals

Skills

Call handling

Professionalism

Attendance

Organization

Prioritization

Education

High School diploma

Tools

Microsoft Office

Job description

Transworld Systems Inc. is offering a remote customer service role based in New York. After you apply, you will receive an email with instructions to complete a series of Harver assessments, which are required for prompt consideration as the initial screening in our employment process. This is a remote/work-from-home position and you must reside in New York state.

Compensation is $16.50 per hour with paid training starting Monday, November 30, 2026. Training hours are 8:00 a.m. to 4:30 p.m.