Remote Customer Support Specialist – Flexible Schedule

Affordable Appliance Repair; Chandler (AZ); Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Company parties

Flexible schedule

Training & development

Paid time off

Flexible Schedule

Career Growth Opportunities

Job summary

Affordable Appliance Repair seeks a Customer Service Representative to join our team in Arizona. You will handle inbound calls, identify customer needs, process requests, document interactions, and provide helpful solutions to ensure a positive service experience.

The role requires friendly, computer savvy demeanor and ability to stay calm under pressure. This is a remote position based in Arizona with a focus on high-volume call handling, scripting adherence, and meeting personal and team

Qualifications

• High school diploma or GED required or preferred.
• Previous experience as a Customer Service Representative or in a similar role is preferred.
• Excellent phone and verbal communication skills.

Responsibilities

• Handle a high volume of inbound calls.
• Identify reason for the call, collect information, and schedule customers.
• Refer to premade scripts for customer service topics.
• Document all customer interactions.
• Meet personal and team quotas.

Skills

Active listening

Phone & verbal communication

Customer service

Time management

Education

High school diploma/GED

Tools

CRM software

Job description

Affordable Appliance Repair seeks a Customer Service Representative to join our team in Arizona. You will handle inbound calls, identify customer needs, process requests, document interactions, and provide helpful solutions to ensure a positive service experience.

The role requires friendly, computer savvy demeanor and ability to stay calm under pressure. This is a remote position based in Arizona with a focus on high-volume call handling, scripting adherence, and meeting personal and team