Remote Customer Support Specialist – Flexible Schedule

Affordable Appliance Repair; Chandler (AZ); Teletrabalho; USD 36 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company parties

Flexible schedule

Training & development

Paid time off

Flexible Schedule

Career Growth Opportunities

Resumo da oferta

Affordable Appliance Repair seeks a Customer Service Representative to join our team in Arizona. You will handle inbound calls, identify customer needs, process requests, document interactions, and provide helpful solutions to ensure a positive service experience.

The role requires friendly, computer savvy demeanor and ability to stay calm under pressure. This is a remote position based in Arizona with a focus on high-volume call handling, scripting adherence, and meeting personal and team

Qualificações

• High school diploma or GED required or preferred.
• Previous experience as a Customer Service Representative or in a similar role is preferred.
• Excellent phone and verbal communication skills.

Responsabilidades

• Handle a high volume of inbound calls.
• Identify reason for the call, collect information, and schedule customers.
• Refer to premade scripts for customer service topics.
• Document all customer interactions.
• Meet personal and team quotas.

Conhecimentos

Active listening

Phone & verbal communication

Customer service

Time management

Formação académica

High school diploma/GED

Ferramentas

CRM software

Descrição da oferta de emprego

Affordable Appliance Repair seeks a Customer Service Representative to join our team in Arizona. You will handle inbound calls, identify customer needs, process requests, document interactions, and provide helpful solutions to ensure a positive service experience.

The role requires friendly, computer savvy demeanor and ability to stay calm under pressure. This is a remote position based in Arizona with a focus on high-volume call handling, scripting adherence, and meeting personal and team