Remote Customer Scheduler & Service Rep — Arizona

Affordable Appliance Repair; Chandler (TX); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible schedule

Company parties

Career growth opportunities

Training & development

Job summary

A customer service company is looking for a Customer Service Representative to enhance their customer support team. This remote role requires the candidate to effectively communicate with customers to identify needs, process requests, and handle complaints. Ideal applicants should possess excellent phone communication skills and be computer-savvy. A high school diploma and experience in a similar role are preferred. Flexible scheduling is part of the job offering a great work-life balance.

Qualifications

• Friendly and computer-savvy individual to communicate with customers.
• Experience in a customer service role preferred.
• Ability to remain calm under pressure.

Responsibilities

• Handle a high volume of inbound calls and identify customer needs.
• Schedule customers and document interactions.
• Meet personal and team quotas.

Skills

Excellent phone communication skills

Friendly demeanor

Organizational skills

Active listening

Education

High school diploma/GED

Tools

Customer management software

Job description

A customer service company is looking for a Customer Service Representative to enhance their customer support team. This remote role requires the candidate to effectively communicate with customers to identify needs, process requests, and handle complaints. Ideal applicants should possess excellent phone communication skills and be computer-savvy. A high school diploma and experience in a similar role are preferred. Flexible scheduling is part of the job offering a great work-life balance.