Remote Customer Support Specialist (EU)

SupportYourApp; United States; À distance; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Remote-first culture

USD compensation

Flexible schedule

Career growth opportunities

Referral rewards

Health & wellness programs

Résumé du poste

SupportYourApp is seeking a proactive Customer Support Consultant to join our remote team. You will deliver high-quality email support, build strong customer relationships, and adapt to evolving tools while ensuring data security and KPI targets.

The role requires excellent English communication and at least 6 months of customer support experience, with a tech-savvy mindset and reliable home setup. Remote work with global clients is available.

Qualifications

• Excellent English communication skills (C1+ in speaking and writing).
• Minimum 6 months experience in customer support.

Responsabilités

• Deliver outstanding customer support via emails and messages.
• Build strong and lasting customer relationships.
• Keep up with evolving tools and technology.
• Handle sensitive customer data with care and security.
• Apply best practices for customer happiness.
• Maintain understanding of client solutions and meet KPIs.
• Communicate with developers and cross-functional specialists.

Connaissances

English proficiency

Customer support

Tech troubleshooting

Analytical thinking

Proactive attitude

Stable internet

PC hardware knowledge

Outils

CRM systems

Description du poste

SupportYourApp is seeking a proactive Customer Support Consultant to join our remote team. You will deliver high-quality email support, build strong customer relationships, and adapt to evolving tools while ensuring data security and KPI targets.

The role requires excellent English communication and at least 6 months of customer support experience, with a tech-savvy mindset and reliable home setup. Remote work with global clients is available.