Remote Multilingual Customer Support Specialist

SupportYourApp; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible schedule

Remote cooperation

Inclusive international environment

Compensation in USD

Rewards for referring friends

No time-tracking

Job summary

SupportYourApp is looking for a Customer Support Consultant to join its global team and deliver high-quality support to clients across industries. You will handle inquiries via phone, chat and email, build lasting relationships, and stay updated on product solutions while maintaining data security.

Ideal candidates have strong English skills, at least 6 months in support, and a proactive, responsible attitude. The role offers remote work options and a diverse international environment.

Qualifications

• Excellent English skills (C1 spoken and written).
• At least 6 months of customer support experience.
• Strong analytical thinking and research skills.
• Experience in travel industry.
• Reliable home internet and PC (min 50 Mbps down, 40 Mbps up).

Responsibilities

• Deliver outstanding customer support via calls, chats, and emails.
• Build strong and lasting customer relationships.
• Keep up with evolving tools and technology.
• Handle sensitive customer data securely.
• Explain client solutions and meet KPIs.
• Communicate with developers and cross-functional teams.

Skills

English proficiency

Customer support

Communication skills

Research skills

Travel industry experience

Job description

SupportYourApp is looking for a Customer Support Consultant to join its global team and deliver high-quality support to clients across industries. You will handle inquiries via phone, chat and email, build lasting relationships, and stay updated on product solutions while maintaining data security.

Ideal candidates have strong English skills, at least 6 months in support, and a proactive, responsible attitude. The role offers remote work options and a diverse international environment.