Remote Customer Support Specialist (Chat & Phone)

Teleperformance Spain; United States; Hybrid; USD 32,000 - 52,000; Full time

Job summary

Teleperformance is a global leader in customer experience management offering omnichannel support across multiple sub-families for business and end‑consumer customers. Roles include remote customer service via phone, chat, or text and call center support with moderate supervision.

Opportunities span distribution centers and field service settings, with a commitment to equal opportunity employment and a focus on employee development, work‑life balance, and community impact.

Qualifications

• Requires moderate supervision.
• Basic knowledge of job procedures and tools.
• Vocational or basic technical education may be required.

Responsibilities

• Remote customer service via phone, online chat, or text.
• Call center‑based customer support in response to high volume of low complexity inquiries.
• Customer issues analysis and resolution in an office environment.

Job description

Teleperformance is a global leader in customer experience management offering omnichannel support across multiple sub-families for business and end‑consumer customers. Roles include remote customer service via phone, chat, or text and call center support with moderate supervision.

Opportunities span distribution centers and field service settings, with a commitment to equal opportunity employment and a focus on employee development, work‑life balance, and community impact.