Operations Customer Expert II: Remote Support Pro

Teleperformance; United States; Remote; USD 21,000 - 30,000; Full time

Job summary

Teleperformance, a leader in customer experience management, invites you to join a global team delivering premier omnichannel support. This role covers remote and on-site opportunities across multiple programs, with a focus on timely, effective customer assistance.

As a Remote Customer Service specialist, you will handle inquiries via phone, chat, or text, resolve issues, and support distribution-center and business customers. Teleperformance is an Equal Opportunity Employer.

Responsibilities

• Handle high-volume, low-complexity customer inquiries via phone, chat, or text.
• Liaise between customers and internal teams to resolve issues and coordinate service delivery.

Job description

Teleperformance, a leader in customer experience management, invites you to join a global team delivering premier omnichannel support. This role covers remote and on-site opportunities across multiple programs, with a focus on timely, effective customer assistance.

As a Remote Customer Service specialist, you will handle inquiries via phone, chat, or text, resolve issues, and support distribution-center and business customers. Teleperformance is an Equal Opportunity Employer.