Remote Customer Support Specialist

Teleperformance; United States; Hybrid; USD 33,000 - 46,000; Full time

Job summary

Teleperformance is hiring for General Customer Service roles across remote and on-site locations in the United States. You will handle post-sale inquiries, provide support via phone, chat, or text, and help resolve issues for business and consumer customers.

Ideal candidates bring adaptability, a service mindset, and the ability to work under moderate supervision. Teleperformance values inclusion, development, and work-life balance in a supportive team environment.

Responsibilities

• Call center-based customer support in response to a high volume of low complexity inquiries
• Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries
• Acting as liaison between customers, production and distribution departments related to specific customer orders
• Providing technical and non-technical customer support in a walk-in service center

Job description

Teleperformance is hiring for General Customer Service roles across remote and on-site locations in the United States. You will handle post-sale inquiries, provide support via phone, chat, or text, and help resolve issues for business and consumer customers.

Ideal candidates bring adaptability, a service mindset, and the ability to work under moderate supervision. Teleperformance values inclusion, development, and work-life balance in a supportive team environment.