Remote Customer Support Specialist

Transworld Systems Inc.; EE. UU.; A distancia; USD 17.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work from home

Paid training

Team environment

Growth opportunity

Bonus opportunity

Benefits package

Descripción de la vacante

Transworld Systems Inc. is seeking an remote Customer Service advocate to handle inbound calls from consumers. Training starts December 9, 2026, with 3 weeks of training plus nesting.

Hours during training are 9am–5:30pm EST, Monday through Friday, with ongoing hours 7am–8pm EST after training. The role offers a paid training period, a work-from-home setup, and a team-focused environment with growth opportunities and a generous bonus potential.

Formación

• High School Diploma required; Bachelor’s Degree or relevant work experience preferred.
• Previous customer service and/or call center experience preferred.
• Proficient with Microsoft Office; excellent interpersonal, written, and oral communication.

Responsabilidades

• Handle inbound consumer calls and provide prompt resolutions.
• Document and update records accurately in required systems.
• Follow up to ensure customer satisfaction.
• Understand programs, systems, and procedures to perform the job effectively.
• Escalate complaints through the proper channel when needed.
• Maintain compliance with applicable laws and company policies.
• Provide feedback to management on issues or improvements.
• Perform other duties as assigned by management.

Conocimientos

Communication skills

Teamwork

Multitasking

Time management

Confidentiality

Educación

High School Diploma

Bachelor’s degree or relevant work experience preferred

Herramientas

Microsoft Office

Descripción del empleo

Transworld Systems Inc. is seeking an remote Customer Service advocate to handle inbound calls from consumers. Training starts December 9, 2026, with 3 weeks of training plus nesting.

Hours during training are 9am–5:30pm EST, Monday through Friday, with ongoing hours 7am–8pm EST after training. The role offers a paid training period, a work-from-home setup, and a team-focused environment with growth opportunities and a generous bonus potential.