Remote Customer Service Specialist - Paid Training & Growth

TSI - Transworld Systems Inc.; Lexington (KY); A distancia; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Paid training

Team-oriented environment

Growth opportunities

Bonus potential

Benefits package (medical, dental, and

vision

401k with employer matching

Paid time off and holidays

Descripción de la vacante

TSI - Transworld Systems Inc. is seeking a Remote Customer Service Representative to support consumers via inbound calls, document records, and provide accurate information from a home office.

The role requires a high school diploma or higher; prior call center experience is preferred. Training is paid, with a start date of December 9, 2026, and hours during training are 9am–5:30pm EST, with a long-term schedule of 7am–8pm EST.

Formación

• High School Diploma required.
• Bachelor’s Degree or undergraduate with relevant work experience preferred.
• Previous customer service and/or call center experience preferred.
• Ability to maintain the highest level of confidentiality.
• Proficient in Microsoft Office and general PC skills.
• Excellent interpersonal, written, and oral communication skills.
• Ability to work in a team fostered environment.
• Ability to multitask effectively.
• Ability to prioritize and organize work.
• Ability to adapt to a flexible schedule.

Responsabilidades

• Communicate via inbound telephone calls with consumers.
• Provide prompt resolution to inquiries with accurate information and update records.
• Follow up to ensure customer satisfaction.
• Understand programs, systems, and procedures to perform effectively.
• Maintain diplomacy when handling upset calls and escalate when needed.
• Comply with all applicable laws and company policies.
• Provide feedback to management for process improvements.
• Perform other duties as assigned by management.

Conocimientos

Customer service

Communication skills

Teamwork

Confidentiality

Educación

High School Diploma

Bachelor’s Degree or undergrad with relevant experience

Herramientas

Microsoft Office

Descripción del empleo

TSI - Transworld Systems Inc. is seeking a Remote Customer Service Representative to support consumers via inbound calls, document records, and provide accurate information from a home office.

The role requires a high school diploma or higher; prior call center experience is preferred. Training is paid, with a start date of December 9, 2026, and hours during training are 9am–5:30pm EST, with a long-term schedule of 7am–8pm EST.