Remote NY Customer Service Pro — Paid Training & Growth

TSI - Transworld Systems; United States; Remoto; USD 19.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Work from home

Paid training

Team-oriented work environment

Growth opportunity

Comprehensive benefits package (health

Descrizione del lavoro

Transworld Systems is seeking a Remote Customer Service Representative in New York. You will handle billing inquiries, document account information in client systems, and explain account statuses to customers.

The role requires strong communication, reliability, and adherence to state regulations. Training starts December 7, 2026, with hours Monday–Friday 8:00am–4:30pm EST, followed by ongoing shifts 7:00am–9:00pm EST, plus Saturday 7:00am–5:00pm EST.

Competenze

• Detail oriented and able to organize and prioritize work.
• Effective call handling and professional communication are required.
• Punctuality and reliable attendance at all shifts.

Mansioni

• Assist customers with billing inquiries and concerns.
• Ensure all account information is accurately documented in the client system.
• Provide detailed explanations of account status to customers.
• Adhere to State and Federal regulations pertaining to duties.
• Assist customers with delinquent accounts per state guidelines.
• Use strong communication to meet client and customer goals.

Conoscenze

Customer service

Billing inquiries

Communication skills

Microsoft Office

Formazione

High School diploma or equivalent

Strumenti

Client systems

Descrizione del lavoro

Transworld Systems is seeking a Remote Customer Service Representative in New York. You will handle billing inquiries, document account information in client systems, and explain account statuses to customers.

The role requires strong communication, reliability, and adherence to state regulations. Training starts December 7, 2026, with hours Monday–Friday 8:00am–4:30pm EST, followed by ongoing shifts 7:00am–9:00pm EST, plus Saturday 7:00am–5:00pm EST.