Remote Customer Support Specialist (Paid Training)

TSI - Transworld Systems Inc.; Lake Forest (IL); A distancia; USD 17.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work from home

Paid training

Team-oriented work environment

Growth opportunity

Bonuses

Benefits package: medical, dental, and

Descripción de la vacante

Transworld Systems Inc. is hiring a Remote Customer Service Representative to handle inbound calls and resolve inquiries from home. Training starts December 9, 2026, with hours 9am-5:30pm EST for three weeks plus nesting.

After training, operations run Monday–Friday, 7am–8pm EST, with a schedule assigned during training. The role emphasizes professionalism, confidentiality, and adherence to company policies. Benefits include medical/dental/vision, 401k with employer matching, PTO, and holidays.

Formación

• High School Diploma required.
• Customer service and/or call center experience preferred.
• Confidentiality is essential.
• Proficient in Microsoft Office.
• Able to adapt to a flexible schedule.

Responsabilidades

• Handle inbound consumer calls and provide information.
• Document and update records accurately in required systems.
• Follow up to ensure customer satisfaction.
• Understand programs, systems, and procedures to perform effectively.
• Remain diplomatic with upset customers and escalate when needed.
• Comply with applicable laws, policies, and procedures.
• Perform other duties as assigned by management.

Educación

High School Diploma

Bachelor's degree

Descripción del empleo

Transworld Systems Inc. is hiring a Remote Customer Service Representative to handle inbound calls and resolve inquiries from home. Training starts December 9, 2026, with hours 9am-5:30pm EST for three weeks plus nesting.

After training, operations run Monday–Friday, 7am–8pm EST, with a schedule assigned during training. The role emphasizes professionalism, confidentiality, and adherence to company policies. Benefits include medical/dental/vision, 401k with employer matching, PTO, and holidays.