Remote Customer Support Specialist

Torsap Thai Kitchen; Tustin (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Torsap Thai Kitchen is seeking a dedicated Live Chat Agent/Call Center Agent to join our dynamic team remotely. You will be the first point of contact for clients, offering exceptional support through various channels. The ideal candidate thrives in fast-paced settings, possesses excellent communication skills, and enjoys helping others. Responsibilities include managing chat and call interactions, resolving inquiries promptly, and documenting customer interactions. A high school diploma and customer service experience are required, along with a reliable internet connection.

Qualifications

• Proven experience in a customer service role, preferably in a call center environment.
• Ability to multitask and manage time effectively in a remote setting.
• Reliable internet connection and a quiet workspace.

Responsibilities

• Respond promptly to customer inquiries via live chat and phone calls.
• Provide accurate information and resolve customer issues efficiently.
• Manage multiple chat and call interactions simultaneously.

Skills

Excellent communication skills

Customer service experience

Problem-solving skills

Multitasking ability

Attention to detail

Education

High school diploma or equivalent

Tools

Customer service software

Job description

Torsap Thai Kitchen is seeking a dedicated Live Chat Agent/Call Center Agent to join our dynamic team remotely. You will be the first point of contact for clients, offering exceptional support through various channels. The ideal candidate thrives in fast-paced settings, possesses excellent communication skills, and enjoys helping others. Responsibilities include managing chat and call interactions, resolving inquiries promptly, and documenting customer interactions. A high school diploma and customer service experience are required, along with a reliable internet connection.