Remote Chat Support Specialist – Flexible Hours & Growth

Torsap Thai Kitchen; Webb City (MO); Remote; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive hourly pay

Paid training

Bonuses

Flexible scheduling

Remote work

Job summary

Torsap Thai Kitchen is seeking an Online Chat Representative to join the support team. You will engage customers through live chat, provide product information, and resolve inquiries from a remote location.

Excellent written communication and fast typing are key as you help with orders and troubleshooting. The role offers fully remote work with flexible hours, and opportunities suitable for students, entry-level applicants, or career changers.

Qualifications

• Strong written communication and grammar
• Fast and accurate typing ability
• Good problem-solving and multitasking skills
• Basic computer and internet navigation skills
• Calm and professional under pressure
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team

Responsibilities

• Respond to customer inquiries via live chat promptly and professionally
• Provide accurate information about products, services, and policies
• Help customers with questions, orders, and basic troubleshooting
• Document chat conversations and customer details accurately
• Escalate complex issues to the appropriate department
• Maintain a friendly, professional tone in all interactions
• Meet response time, quality, and performance standards

Skills

Written communication

Typing speed

Problem solving

Computer basics

Attention to detail

Independence

Team collaboration

Job description

Torsap Thai Kitchen is seeking an Online Chat Representative to join the support team. You will engage customers through live chat, provide product information, and resolve inquiries from a remote location.

Excellent written communication and fast typing are key as you help with orders and troubleshooting. The role offers fully remote work with flexible hours, and opportunities suitable for students, entry-level applicants, or career changers.