Remote Live Chat Agent - Paid Training & Flexible Schedules

Torsap Thai Kitchen; San Diego (CA); On-site; USD 21,840 - 32,760; Full time

Benefits offered by this job

Weekly pay

Paid training

Remote work flexibility

Career advancement

Bonuses and incentives

Health, dental, and vision insurance

Paid time off and holidays

Employee assistance and professional发展

Job summary

Torsap Thai Kitchen is seeking entry-level remote Live Chat Agents / Customer Service Representatives to join our team from home. We welcome U.S.-based applicants for full-time or part-time roles with comprehensive paid training provided to ensure success.

As a Live Chat Agent, you will respond to inquiries via live chat and email, provide product information, resolve issues, and deliver exceptional support while working remotely from a home office.

Qualifications

• Authorized to work in the United States.
• No prior experience required; paid training provided.
• Excellent written communication and typing skills.
• Basic computer proficiency and ability to navigate multiple applications.
• Strong problem-solving and organizational skills.
• Ability to work independently in a remote environment.

Responsibilities

• Respond to customer inquiries via live chat and email in a professional and timely manner.
• Provide accurate information about products, services, and account inquiries.
• Resolve customer concerns by identifying appropriate solutions.
• Document customer interactions and maintain accurate records.
• Escalate complex issues to the appropriate department when necessary.
• Maintain a positive and customer-focused attitude.
• Meet quality, productivity, and response time standards.
• Follow company policies and maintain confidentiality.

Skills

Strong written communication

Typing proficiency

Remote work capability

Customer service mindset

Reliable internet + quiet workspace

Education

High school diploma or equivalent

Job description

Torsap Thai Kitchen is seeking entry-level remote Live Chat Agents / Customer Service Representatives to join our team from home. We welcome U.S.-based applicants for full-time or part-time roles with comprehensive paid training provided to ensure success.

As a Live Chat Agent, you will respond to inquiries via live chat and email, provide product information, resolve issues, and deliver exceptional support while working remotely from a home office.