Remote Customer Support Specialist

MCI; Kansas; Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth Opportunities

Job summary

MCI is hiring Remote Call Center Representatives to join their customer support team. In this role, you will provide exceptional service, answer inbound calls, and resolve customer inquiries in a fast-paced environment.

Applicants must possess excellent communication skills and have at least one year of experience in a customer service role. MCI offers paid time off, health benefits, and opportunities for career growth.

Qualifications

• Must be 18 years or older.
• 1+ year of experience in a call center or customer service role.
• Reliable internet connection and a quiet home workspace.

Responsibilities

• Answer inbound calls and respond to customer inquiries.
• Resolve customer issues efficiently.
• Document all interactions accurately in the CRM system.

Skills

Excellent verbal and written communication skills

Ability to multitask and manage time effectively

Proficiency with computers and customer service software

Education

High school diploma or GED

Job description

MCI is hiring Remote Call Center Representatives to join their customer support team. In this role, you will provide exceptional service, answer inbound calls, and resolve customer inquiries in a fast-paced environment.

Applicants must possess excellent communication skills and have at least one year of experience in a customer service role. MCI offers paid time off, health benefits, and opportunities for career growth.