Remote Customer Support & Sales Specialist

MCI; Edmond (OK); Vor Ort; USD 35.000 - 50.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Health Benefits

Career Growth

Paid Training

Zusammenfassung

MCI is hiring for a remote customer service position in Edmond, Oklahoma. The role involves supporting customer interactions, resolving issues, and applying sales skills to enhance customer experience.

Candidates should possess excellent communication skills and a high school diploma, along with the ability to multi-task and work under pressure. The position offers great benefits, including paid time off, health coverage, and career growth opportunities.

Qualifikationen

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Basic knowledge of Microsoft Office Suite.
• Highly reliable with regular attendance and punctuality.

Aufgaben

• Listen to customers, understand their needs, and resolve issues.
• Utilize systems and technology for account management tasks.
• Recognize and apply sales skills for product upgrades.

Kenntnisse

Organizational skills

Written communication skills

Oral communication skills

Typing (≥20 wpm)

Customer service orientation

Conflict resolution

Problem solving

Ability to multi-task

Interpersonal skills

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Jobbeschreibung

MCI is hiring for a remote customer service position in Edmond, Oklahoma. The role involves supporting customer interactions, resolving issues, and applying sales skills to enhance customer experience.

Candidates should possess excellent communication skills and a high school diploma, along with the ability to multi-task and work under pressure. The position offers great benefits, including paid time off, health coverage, and career growth opportunities.