Remote Customer Success Manager — Produce

kozmetickesluzby.vecnakraska.sk - Jobboard; Atlanta (GA); Remote; USD 70,000 - 90,000; Full time

Job summary

Tosca Services, LLC is seeking a Customer Success Manager for a remote position based in the Atlanta, GA area. This role focuses on building relationships with customers to ensure they gain maximum value from our products and services. You will manage customer engagement, strategic growth, and provide insights on competitive trends.

The ideal candidate has a Bachelor's degree, extensive customer account management experience, and is bilingual in English and Spanish. The role requires travel of 50–75%.

Qualifications

• 5–10+ years of experience in customer account management within produce, packaging, logistics, or transportation.
• Willingness to travel 50–75%.
• Proven ability to build rapport, resolve issues quickly, and thrive in a fast-paced, team-oriented environment.

Responsibilities

• Build and maintain strong relationships with buyers, growers, and warehouse teams.
• Manage account setup, pricing, credit approvals, and AR resolution.
• Use customer dashboards and reports to track performance.

Skills

Customer engagement

Relationship building

Communication skills

Proficiency in MS Office

Bilingual (English and Spanish)

Education

Bachelor's degree in a business-related field

Tools

Power BI

Job description

Tosca Services, LLC is seeking a Customer Success Manager for a remote position based in the Atlanta, GA area. This role focuses on building relationships with customers to ensure they gain maximum value from our products and services. You will manage customer engagement, strategic growth, and provide insights on competitive trends.

The ideal candidate has a Bachelor's degree, extensive customer account management experience, and is bilingual in English and Spanish. The role requires travel of 50–75%.