Remote Customer Success Lead - Renewals & Growth

Jobgether; New Jersey; Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation packages

Unlimited PTO

Wellness reimbursements

Access to a Pluralsight subscription

Job summary

A tech-enabled service provider seeks a Customer Success Coordinator to manage customer renewals and enhance satisfaction. The role involves collaborating with Customer Success, Revenue, and Marketing teams to ensure clients receive maximum value. Candidates should have strong organizational and communication skills, a passion for customer success, and a basic understanding of business development. This opportunity offers a competitive compensation package and the flexibility of a blended workplace model.

Qualifications

• Passionate about helping customers succeed.
• Strong ability to manage multiple priorities effectively.
• Comfortable using various communication methods.

Responsibilities

• Manage the full renewal lifecycle for customers.
• Support agreement negotiations with internal stakeholders.
• Identify risk and expansion opportunities.

Skills

Customer success focus

Organizational skills

Communication skills

Resilience

Data analysis

Job description

A tech-enabled service provider seeks a Customer Success Coordinator to manage customer renewals and enhance satisfaction. The role involves collaborating with Customer Success, Revenue, and Marketing teams to ensure clients receive maximum value. Candidates should have strong organizational and communication skills, a passion for customer success, and a basic understanding of business development. This opportunity offers a competitive compensation package and the flexibility of a blended workplace model.