Remote Customer Success Intern: XBRL & Finance

Workiva; New York (NY); Hybrid; USD 42,000 - 45,000; Part time

Benefits offered by this job

401(k) participation

Paid sick leave

Internship seasons

Job summary

Workiva is seeking a Customer Success Intern to support the team by creating and implementing customer documents, tagging with XBRL, and ensuring accuracy before filing deadlines.

You will collaborate with Product Management, Sales, Marketing, Engineering, and Finance, and gain hands-on experience across departments. The role is primarily remote with hybrid options near office hubs, and offers a path for multiple internship seasons.

Qualifications

• Currently enrolled in a degree-seeking program, preferably in Business, Accounting, or a related program.
• Strong communication and leadership skills demonstrated through leadership positions in community, school, or other programs.
• Professional, outgoing, energetic personality with excellent interpersonal skills.
• Ability to work independently and take initiative.
• Attention to detail and follow-through are required.
• Technically savvy and demonstrate a high level of competency using Excel, Word, Google Docs, etc

Responsibilities

• Create and implement customer documents using industry-leading software.
• Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing, Engineering, and Finance.
• Apply XBRL tagging information to financial statements and statement footnotes.
• Tie-out XBRL tagging information within financial statements and statement footnotes to ensure accuracy prior to filing deadline.
• Provide exceptional customer service to internal and external customers

Skills

Strong communication

Leadership

Independent work

Attention to detail

Education

Business/Accounting degree

Tools

Excel

Word

Google Docs

Job description

Workiva is seeking a Customer Success Intern to support the team by creating and implementing customer documents, tagging with XBRL, and ensuring accuracy before filing deadlines.

You will collaborate with Product Management, Sales, Marketing, Engineering, and Finance, and gain hands-on experience across departments. The role is primarily remote with hybrid options near office hubs, and offers a path for multiple internship seasons.