Remote Customer Success Associate | Onboard, Grow & Support

Breakout Tools; Atlanta (GA); Remote; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible working hours

Professional development opportunities

Performance-based incentives

Job summary

A technology solutions company is looking for an enthusiastic Customer Success Specialist. In this entry-level remote role, you'll build relationships with customers and provide support to ensure their success with the products. Key responsibilities include onboarding, monitoring engagement, and addressing customer inquiries. We value communication skills and relevant experience over formal education. Competitive salary and flexible hours offered.

Qualifications

• Strong communication and interpersonal skills to build rapport.
• Ability to solve problems creatively and efficiently.
• Self-motivated in a remote work setting.

Responsibilities

• Build and maintain relationships with customers.
• Provide support via email, phone, and chat.
• Conduct onboarding sessions for new customers.
• Track and report on customer success metrics.

Skills

Excellent communication

Problem-solving

Organizational skills

Customer relationship management

Time management

Tools

Customer success software

CRM systems

Job description

A technology solutions company is looking for an enthusiastic Customer Success Specialist. In this entry-level remote role, you'll build relationships with customers and provide support to ensure their success with the products. Key responsibilities include onboarding, monitoring engagement, and addressing customer inquiries. We value communication skills and relevant experience over formal education. Competitive salary and flexible hours offered.