Remote Customer Success Specialist - Onboarding & Growth

Really Great Reading; United States; Remote; USD 67,500 - 75,000; Full time

Job summary

An educational technology company is seeking a Customer Success Specialist to manage customer onboarding and ensure successful adoption of their programs. This remote role involves delivering professional development training and building strong relationships with educators. The ideal candidate will have a Bachelor's degree, significant experience with educational programs, and strong communication skills. The position requires travel up to 60 days annually and offers a competitive salary within the specified range.

Qualifications

• 3+ years of experience with RGR products or similar instructional programs.
• Ability to travel 25% or up to 60 days annually.
• Experience in delivering professional development training.

Responsibilities

• Lead customer onboarding and ensure program adoption.
• Deliver professional development training and coaching.
• Build relationships with educators and manage customer support.

Skills

Strong facilitation skills

Excellent communication

Relationship-building

Organizational skills

Data fluency

Education

Bachelor's degree in education or related field

Tools

HubSpot

Job description

An educational technology company is seeking a Customer Success Specialist to manage customer onboarding and ensure successful adoption of their programs. This remote role involves delivering professional development training and building strong relationships with educators. The ideal candidate will have a Bachelor's degree, significant experience with educational programs, and strong communication skills. The position requires travel up to 60 days annually and offers a competitive salary within the specified range.