Remote Customer Success Associate – Bridg Platform

PAR Technology; Minneota (MN); Remote; USD 60,000 - 90,000; Full time

Job summary

PAR Technology Corporation is seeking a Customer Success Manager to support Bridg's national restaurant, CPG, and retail brand partnerships. You will help manage day-to-day client operations, learn Bridg's client engagement model, and assist senior team members in driving satisfaction, usage, and retention.

This entry-level opportunity offers exposure to retail media and data, with potential to grow into a full Customer Success Manager role as you build product knowledge and cross-functional

Qualifications

• Bachelor's degree or equivalent practical experience.
• Familiarity with digital marketing concepts and terminology.
• Strong organizational skills and attention to detail.
• Ability to read a report or dashboard and summarize findings.
• Proficient with MS Office and Google Workspace; experience creating slides and spreadsheets.
• Experience with project management or ticketing tools a plus (Smartsheet, JIRA).

Responsibilities

• Support day-to-day management of assigned client accounts with a senior CSM.
• Assist onboarding tasks, status updates, and recurring client touchpoints.
• Monitor client usage and flag risks or opportunities.
• Prepare reporting and materials for client meetings.
• Learn Bridg's products in depth and handle first-line client questions.
• Collaborate with Product, Delivery, and Technical Operations to resolve issues.

Skills

Digital marketing concepts

Organizational skills

Data literacy

MS Office

Google Workspace

Education

Bachelor's degree or equivalent practical experience

Tools

Smartsheet

JIRA

Job description

PAR Technology Corporation is seeking a Customer Success Manager to support Bridg's national restaurant, CPG, and retail brand partnerships. You will help manage day-to-day client operations, learn Bridg's client engagement model, and assist senior team members in driving satisfaction, usage, and retention.

This entry-level opportunity offers exposure to retail media and data, with potential to grow into a full Customer Success Manager role as you build product knowledge and cross-functional