Remote Customer Service & Travel Coordination Specialist

Next Stop Travel

Saint Cloud (MN)

Remote

USD 36,000 - 56,000

Full time

2 days ago

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Benefits offered by this job

Flexible remote work

Training and onboarding

Performance-based pay

Job summary

Next Stop Travel is seeking a Customer Service Representative to join our remote-oriented team serving diverse clients. This role focuses on handling inquiries, coordinating service plans, and supporting the overall coordination process from a home-based setting.

You will manage reservations, communicate clearly, and maintain accurate records while working independently in a structured environment. Strong organizational skills and comfort with digital tools are essential in delivering reliable,

Qualifications

Experience in customer service, coordination, or administrative roles preferred.
Strong organizational and communication skills.
Ability to work independently and manage priorities effectively.
Comfortable using digital tools and web-based systems.
Detail-oriented with a focus on accuracy.

Responsibilities

Serve as a point of contact for client inquiries via email, phone, and online platforms.
Identify client needs and present appropriate service options.
Coordinate scheduling and organize detailed service plans.
Submit and manage reservations with external providers.
Ensure timely follow-up and clear communication throughout all stages.
Maintain accurate records within internal systems.
Support process improvements and team collaboration initiatives.