Remote Customer Service Specialist - Travel & Lifestyle

International SOS; Georgia; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid training

401K (Retirement Plan)

Medical, Dental & Vision benefits

Paid time off

Remote work from home

No sales required

Competitive hourly rate + incentives

Job summary

Aspire Lifestyles is hiring Customer Service Representatives for a remote USA-based role. You will respond to inbound requests by phone, email, and chat, delivering polished, timely support on lifestyle services, travel, dining, events, and loyalty benefits.

The position is full-time with fixed schedules, paid training, and benefits including medical, dental, vision, and a 401K. Strong communication and multitasking skills are essential in a fast-paced, performance-driven environment.

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience valued.
• Personal global travel experience is an asset.
• Experience with GDS (Amadeus, Sabre, Galileo etc.) is highly valued.

Responsibilities

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for customer inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Skills

Customer service

Communication skills

Multitasking

Time management

Remote work

Education

High school diploma or equivalent

Tools

Amadeus

Sabre

Galileo

Job description

Aspire Lifestyles is hiring Customer Service Representatives for a remote USA-based role. You will respond to inbound requests by phone, email, and chat, delivering polished, timely support on lifestyle services, travel, dining, events, and loyalty benefits.

The position is full-time with fixed schedules, paid training, and benefits including medical, dental, vision, and a 401K. Strong communication and multitasking skills are essential in a fast-paced, performance-driven environment.